Privacy Policy

At LUNA & MANTHA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information when you use our site or place an order:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
• Order Information: Products purchased, order history, and transaction details.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited on our site.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and returns.
• To communicate with you regarding your orders, inquiries, or customer support requests.
• To send you promotional offers, newsletters, and updates — only with your consent.
• To improve our website, products, and customer experience.
• To comply with legal obligations and prevent fraudulent transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders — provided they agree to keep your information confidential and secure.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed securely through encrypted channels (SSL/TLS).

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.
• The right to withdraw consent at any time for marketing communications.
• The right to request a copy of the data we hold about you.
• The right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at support@lunaandmantha.com.

6. Third-Party Links

Our website may contain links to third-party sites, such as Amazon. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@lunaandmantha.com
• Phone: (212) 909-4255